What methods of payment do you accept?
– PayPal, Visa, Mastercard
What if I need to modify my order?
– If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.
How do I cancel my order?
– Orders cannot be canceled after they are placed
Do you provide tracking information?
– Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us.
– You can also check your order here: Track your order
– You can also check your order here: Track your order
I ordered multiple items but only received one. Where is the rest of my order?
– We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.
When will I receive my order?
– You can check out our Shipping Policy here for all the latest information regarding shipping.
How about return and refund?
– You can check out our Return and Refund Policy here for all the latest information regarding return and refund.
If you still have any questions, you can contact us:
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- By email: [email protected]
- By contact page: https://airisy.com/contact/